Customer Service Policy

You talked-We listened. We are here to make the industry better.

At Mazel Marketing we put the customer first. Our professional staff are honest, respectful, and are trained to provide a comfortable and enjoyable experience to our customers. We educate our customers on all of our products pre-purchase to alleviate any concerns they may have and will provide samples of the products at no cost to the customer. We have a large staff and will never sublet our booths to other businesses.

We provide support to our customers at the point of purchase, post-transaction, and throughout the year. We are
available Monday-Friday 10am-5pm EST to answer any questions or concerns.

We will issue a full refund on the products during the show and throughout the year provided the product is in its original packaging and includes all accessories, instructions, and inserts. Any product that is already opened we will not be able to refund, as per health and safety standards. We are happy to provide exchanges at no extra cost.

At Mazel Marketing we strive for excellence every step of the way. If for any reason you are unsatisfied with your experience please contact us so we may resolve. Your satisfaction is our satisfaction.

Questions Comments Concerns? 

Contact us!